Testimonials

Average Rating:
4.7
Total Number of Reviews:
266
 
  • May 2, 2022
    John K.
    Representative that filled my propane tanks is professional and courteous. This visit he informed me he will retire this time and I will miss him. I hope his replacement is as careful and professional as he is. His retirement is a great loss to Mirabito and me.
    Mirabito Energy Products
    Thank you for your review, We appreciate both your time and business
  • April 26, 2022
    Richard & Erin R.
    Hi. Back in February I received a call from Mirabito about our budget and we decided to increase it. In March our same budget amount was drawn from the account, no increase. I called again to talk about it and was told it would show up in the next invoice. It didn't. I called a third time and Ann was able to tell me that it wouldn't change without us signing a new EFT form, which she sent to us and we sent back in. I won't know if the change was actually made until we are billed again in May. We will probably now end up with a large clean up bill. I am a little curious as to why Mirabito would reach out to me to proactively suggest a budget increase and not make sure it went through. It isn't as if EFT is something that many of your customers use. A frustrating experience. I was also told that our automatic delivery wasn't due to show up until the middle/end of May yet the driver showed up the week of April 18th. Why doesn't the customer service team has accurate information? Regards, Erin Ruffo
    Mirabito Energy Products
    We are very sorry for your billing experience and have forwarded this issue to the appropriate people to review.
  • April 25, 2022
    Robert G.
    Great service , from the front desk to Mike Aldrich , our service tech.
    Mirabito Energy Products
    Thank you so much, much appreciated!
  • April 16, 2022
    Elizabeth M.
    Terrible customer service.I questioned a bill and never got a call back from service dept.
    Mirabito Energy Products
    Sorry to hear this, we will forward this to the appropriate branch.
  • March 27, 2022
    Christine & Allan S.
    Always very friendly and helpful whenever I call the office.
    Mirabito Energy Products
    Wonderful! Thank you for your business!
<
>
Full Star Half Star Empty Star